Memorial Sloan-Kettering Cancer Center Systems Analyst (Allscripts) in New York, New York
Systems Analyst (Allscripts)
Job Posting Number: 18854
January 23, 2018
At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
For the 27th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2016, as well as Glassdoor’s annual Employees’ Choice Awards 2017. We’re treating cancer, one patient at a time. Join us and make a difference every day.
The Clinical Systems Administration Team is seeking an Allscripts Systems Analyst to lead system management, development and configuration, and system maintenance, support and analysis.
As the Systems Analyst, Tech Specialist, you will:
Lead the analysis and design of the environment, data requirements, system configuration and custom coding to meet the needs of the organization through innovative solutions outside of standard configuration tools. Specifically, develop Medical Logic Modules (MLM) within Clin Doc using Arden Syntax coding to supplement system logic including alerts and hard stops, data integration, order generation, enforcement of adherence to workflows and automation of document entry.
Using Structured Query Language (SQL), query the database to understand the data elements and their structure to assess the frequency and performance of the MLM’s deployed and troubleshoots issues as they arise.
Plan, manage and lead the development, implementation, ongoing maintenance, security administration, interfaces, report generation, testing, enhancements, user training and support of the Clin Doc system. Monitor the system on a daily basis to ensure data integrity, consistency and accuracy.
Develop structured documentation and templates to support on-line clinical documentation and ensure compliance with Institutional, Federal Coding and Billing compliance rules and regulations.
Manage and maintain system functionality in a 24X7 environment specifically regarding the implementation and testing of MLM’s outside business hours.
Provide on-call 24×7 Production support for rollouts in the outpatient facilities and on the inpatient units and serve as primary contact for Help Desk support.
Provide post implementation on-site and remote support to clinical and operational users. Accommodate flexible work hours required by this type of support.
Analyze and perform configuration changes and modifications based on requests from the Chiefs of Services, Attending staff and Operational Managers in a timely manner.
Work closely with Physicians and Nursing in the implementation of new system functionality.
Provide detailed comprehensive functional, interface, regression and integration testing of new system releases.
Troubleshoot, analyze and implement solutions to system related problems to minimize operational impact.
Conduct one-on-one and group Clin Doc system training for the clinical Attending staff, housestaff, Nursing and operational staff including initial configuration of the user’s preferences and system settings.
Design and develop detailed training materials for distribution to clinical staff and maintain the Clin Doc training environment.
An effective communicator, with excellent verbal and written communication skills.
Interested in and capable of exploring innovative solutions to solve problems and address issues through the use of the delivered and custom-developed tools.
Experienced in clinical systems implementations and support including system configuration, maintenance and software upgrades.
Ability to manage multiple projects, handle confidential information, make independent decisions and use sound judgment.
You Need :
A Bachelor’s Degree in Healthcare and/or Information Sciences or related degrees.
A minimum of 4 years experience in system management and system implementations; experience in using configuration tools to develop clinical documentation or related experience.
Knowledge of systems analysis and application implementations
Knowledge of workflow processes and process reengineering within a computerized environment
Excellent analytical, problem solving, negotiating, troubleshooting, organizational and time management skills.
Experience in developing and using test plans, documentation of testing results/outcomes
Knowledge or prior experience with Clinical Documentation systems and configuration, relational database concepts, programming concepts, and using data retrieval systems and standard query languages (SMS Ad Hoc, SQL).
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
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