Memorial Sloan-Kettering Cancer Center Supervisor, Department of Medicine in New York, New York
Supervisor, Department of Medicine
Job Posting Number: 24284
Professional – Hospital Administration
September 13, 2018
At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.
We are: The largest of Memorial Sloan Kettering’s clinical departments, the Department of Medicine encompasses experts in various specialties within the Hematologic Malignancies, Solid Tumor Oncology, Subspecialty Medicine Divisions and General Medicine Services. Our experts provide the complete spectrum of medical oncology treatments such as chemotherapy, hormone therapy, immunotherapy, and cellular therapy, leading the development and testing of new drug therapies in all areas.
In this newly defined role, you will report to a Manager and have oversight for large and complex physician practices and offices. You will work collaboratively with physicians to implement the practice vision of the Service Chief and carry out the daily operations of academic practices. Supervisors are also responsible for the management of physician office staff and ensure the most professional, efficient and appropriate management of academic practices in the department. Our Supervisors encourage staff development, continuous improvement, and the highest quality service for our patients.
Other responsibilities include:
Recruiting, orientation, training, disciplinary action and staff evaluation.
Prioritization of workflows to meet the needs of the department and ensure efficient and financially sound operations.
Managing allocation and use of resources, partnering with clinical administrative units (such as Ambulatory Care and Physician Access Service) to execute objective and performance improvement of MD practices and enhancing the patient experience.
Actively identifying, analyzing and recommending improvements to current processes and fostering innovation.
Analyzing and communicating information and data necessary for fulfilling department needs and overseeing physician practice activity; making recommendations regarding departmental and practice operations based on analysis of information.
Monitoring practice activity metrics and conducting regular reporting.
Performing day to day financial tasks (such as travel reimbursement), and abiding by existing policies and procedures.
Capable of building strong customer relationships and delivering customer-centric solutions.
A good decision maker, with proven success of making timely decisions that keep the organization moving forward.
Adept at planning and prioritizing work to meet commitments aligned with organizational priorities.
Effective in building teams that apply their diverse skills and perspectives to achieve common goals.
Capable of building partnerships and working collaboratively with others to meet shared objectives and goals.
Bachelor’s Degree plus 2-4 years of relevant experience in a healthcare setting OR a minimum of 6 years relevant work experience in lieu of a degree
Non-MSK Employees: Supervisory experience (5-10 direct reports or more) strongly preferred
MSK Employees: At least one year in a Physician Office Specialist/Practice Leader/equivalent or higher role strongly preferred
Strong communication, both written and verbal
Good working knowledge of Microsoft Office applications
Flexibility with work hours
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
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