Memorial Sloan-Kettering Cancer Center Senior Admissions Representative, Overnight in New York, New York
Senior Admissions Representative, Overnight
Job Posting Number: 22434
May 17, 2018
At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.
The Admissions Center is operational 24/7 & 365 days a year and serves as a critical hub for all inpatient activity, managing patient flow for all inpatient beds across the center. The Senior Admissions Representative serves a key role in several high functioning areas such as, bed placement, check-in, chart preparation, confirmation calling and works closely with the supervisor to ensure smooth operations across all areas. They will learn and understand all activity surrounding inpatient care and interface with multiple levels of staff, contributing to the coordination of resources to ensure efficient coverage for all areas.
Provide occasional support to Bedboard Coordinators, addressing requests for admissions, alerts, external transfers and appropriate bed assignments using the electronic bed board. Monitor patient flow and bed status to contribute to efficiency of all admissions.
Perform audits and analysis of various workflows and activities within the Admissions Center. Identify areas of improvement and work closely with Supervisor to address.
Participate in the development and delivery of training as-needed, as well as contribute to the development of existing employees.
Collect deposits for private rooms and payments as it relates to patient financial services.
Assist clinicians with completing the N.Y.S. death certificate and related consents.
Print appropriate lists to determine proper admission times according to OR scheduling guidelines and call patients to notify time of admission.
Thoroughly explain inpatient admission documents and procedures to obtain required signatures.
Prepare and review charts for inpatient and surgical cases.
Work closely with management on projects to help drive process improvement within the department
High School Diploma, Bachelors degree preferred
1-2 years of relevant experience in a healthcare setting, familiarity with medical terminology and computer skills.
Requires excellent attention to detail, strong written and verbal communication skills.
Compassion and understanding needed to meet the needs of our patient population.
12-hour shifts, 7 PM – 7 AM. Alternating days and weekends with the flexibility to work day-shifts as needed
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
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