Memorial Sloan-Kettering Cancer Center Pharmacy Informatics Systems Analyst in New York, New York

Company Overview

At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes. For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time.Join us and make a difference every day.

Job Description

Do you want to work in a fast paced, collaborative working environment that contributes to the pharmacy department and cancer care? Are you creative and want to tackle meaningful problems? Then join us here at MSK, where we can provide you with the opportunity to do all those things! This is an exciting role for someone who has the right skills to be part of a dynamic team and have a positive impact on patient care.

We are seeking a Systems Analyst to join the Pharmacy Informatics team at MSK. In this role, you will work under the direction of our Pharmacy Systems manager and Pharmacy Department.

The Pharmacy Informatics team is responsible for the integration of technology, data, automation and information as it relates to the overall medication management process. We are the team that bridges the gap between every day pharmacy workflows and the ever-changing world of technology. Often working with other interdisciplinary and IS teams throughout MSK, our goal is to help support, streamline and improve workflows with use of pharmacy systems.

As a Systems Analyst you will:

  • Assist the Pharmacy Informatics team with the implementation, maintenance and support of the ongoing operation of systems used by the Department of Pharmacy, primarily focusing on, but not limited to, Sunrise Pharmacy (SRx), Omnicell, ConnectRx robot, PharmacyKeeper, Enterprise Rx (retail pharmacy system), RxSafe, Emporos, Lexicomp, RxSafe, etc.

  • As part of a team that provides 24/7 support, triage incoming support tickets, either resolving the issue independently or recognizing what needs to be escalated to the Pharmacist on call, for resolution.

  • Works interdepartmentally on the testing and implementation of system enhancements, changes and fixes, including documentation of functional design specifications, system configuration and testing.

  • Collaborate with clinical/operational leaders in establishing goals and standards for pharmacy systems with the guidance of Senior Systems Analysts.

  • Apply insights and a variety of analytical techniques to conceive process improvements and develop effective solutions to operational issues.

  • Assist senior staff with programming and analysis functions to assist in the development and implementation of new systems, the revision of existing systems and to support special projects

  • Assist with preparation and design of utilization, productivity, and other ad hoc reports to meet internal and external reporting needs.

You Are:

  • Able to work well as part of a collaborative team

  • Able to take action on challenges, without unnecessary planning

  • An effective communicator, with excellent verbal and written communication skills.

  • Passionate about exploring creative solutions to solve problems and address issues using the delivered and custom-developed tools.

  • Experienced in clinical systems implementations and support including system configuration, maintenance and software upgrades.

  • Able to multitask, adapt to change and use good judgment.

  • Able to follow through on commitments and acts with a clear sense of ownership

  • Well versed with systems that interface with Pharmacy and how they will be utilized by end-users

You Need:

  • A Bachelor’s Degree in Healthcare and/or Information Sciences or related degrees.

  • A minimum of 2 years’ experience in Healthcare or related fields.

  • Experience in a complex, multi-departmental health care environment

  • Knowledge of systems analysis and application implementations

  • Excellent analytical, decision-making, negotiating, troubleshooting, organizational and time management skills.

  • 4 years’ experience in the related field may be excepted in leu of a Bachelor’s degree



MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

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Requisition ID2019-30297

CategoryInformation Technology