Memorial Sloan-Kettering Cancer Center Coordinator, Donor Relations in New York, New York
Coordinator, Donor Relations
Job Posting Number: 20875
Professional – Development
August 8, 2018
At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.
For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.
MSK’s Development department is seeking a Coordinator, Donor Relations for their growing team.
Under the management of the Associate Director of Donor Relations and the day-to-day supervision of the Stewardship Manager, the Coordinator, Donor Relations will:
Collaborate with a broad range of Development colleagues to design, manage, execute and assist with donor relations, recognition, and stewardship projects. This includes coordination of the acknowledgment process for high end and VIP MSK donors and serving as a resource to Development staff for all acknowledgment related questions and information.
Collaborate in the creation and dissemination of stewardship best practices and training with a broad range of Development colleagues and leaders.
Provide excellent customer service to donors and Development staff on issues related to high end and VIP gift acknowledgments, letter templates, and various donor relations and stewardship topics, as well as provide day-to-day supervision and assistance to the Donor Relations Specialist in the provision of such customer service.
Capable of building strong customer relationships and delivering customer-centric outcomes.
Able to work effectively in an environment notable for complex, sometimes contradictory circumstances.
Action-oriented and eager to embrace new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Adept at planning and prioritizing work to meet commitments aligned with organizational need.
Adept at building partnerships and working collaboratively with others to meet shared objectives and goals.
An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding.
Flexible in your approach and demeanor in order to align with the shifting demands of evolving circumstances.
Demonstrated knowledge of fundraising principles, including working knowledge of gift processing, understanding of various philanthropic gifts, and proper gift acknowledgment and tax receipt regulations.
Three years’ experience in donor relations/gift administration/stewardship, including experience maneuvering a tiered acknowledgement process, is required.
Experience as a proofreader, editor, or writer, preferably with prior experience writing and editing under executive level signatures.
Experience in a high-volume non-profit philanthropic service environment.
Demonstrated proficiency in Blackbaud CRM or equivalent development database and the use of databases to generate reports.
Relationship management experience working with Donors and Gift Officers.
Ability to manage, organize, plan and follow through on projects independently and/or under general guidance/supervision.
Ability to delegate tasks and oversee work performed by others.
A Bachelor’s Degree.
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
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