Memorial Sloan-Kettering Cancer Center Clinical Info Processor in New York, New York

Clinical Info Processor

Job Posting Number: 20560


New York,NY

August 8, 2018

Company Overview:

At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.

For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time. Join us and make a difference every day.

Job Details:

MSK is seeking a CLINICAL INFORMATION PROCESSOR for their Release of Information Unit.

You Will:

  • Analyze requests for release of medical information from patients, third party payers, physicians, attorneys and health related institutions.

  • Prioritize and fulfills requests in accordance with legal and institutional requirements.

  • Review the electronic medical record to determine the appropriate medical information required to fulfill the request.

  • Provide information regarding Memorial’s policy on the release of medical information to patients, attorneys and third party administrators.

  • Be available to work Monday – Friday, 9:00 AM – 5:00 PM

You Have:

  • Customer service experience and the ability to handle sensitive interactions and maintain strict confidentiality of medical information.

  • Ability to organize, analyze and effectively resolve routine and problematic accounts within established timeframes.

  • Ability to work under pressure with attention to detail.

  • Ability to effectively handle diverse tasks.

  • Overall knowledge of the Electronic Medical Record.

  • Must be flexible and willing to re-prioritize assignments if needed to meet departmental goals.

  • Knowledge of medical terminology preferred.

  • High School Diploma with 2-4 years experience in health care.


MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.