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Memorial Sloan-Kettering Cancer Center Assistant Manager, Department of Medicine in New York, New York

Company Overview

At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes. For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor’s Employees’ Choice Best Place to Work for 2018. We’re treating cancer, one patient at a time.Join us and make a difference every day.

Job Description

We are: The largest of Memorial Sloan Kettering’s clinical departments, theDepartment of Medicineencompasses experts in various specialties within the Hematologic Malignancies & Supportive Care, Solid Tumor Oncology, Subspecialty Medicine Divisions and General Medicine Services. Our experts provide the complete spectrum of medical oncology treatments such as chemotherapy, hormone therapy, immunotherapy, and cellular therapy, leading the development and testing of new drug therapies in all areas.

We are seeking a dynamic Assistant Manager. In this newly defined role, you will report to a Manager and have oversight for large and complex physician practices and offices. You will work collaboratively with physicians to implement the practice vision of the Service Chief and carry out the daily operations of academic practices. The Assistant Manager will also be responsible for the management of front line administrative staff and ensure the most professional, efficient and appropriate management of academic practices in the department. The Assistant Manager will also encourage staff development, continuous improvement, and the highest quality service for our patients.

Other responsibilities include:

  • Recruiting, orientation, training, disciplinary action and staff evaluation.

  • Prioritization of workflows to meet the needs of the department and ensure efficient and financially sound operations.

  • Managing allocation and use of resources, partnering with clinical administrative units (such as Ambulatory Care and Patient Financial Services to execute objective and performance improvement of MD practices and enhancing the patient experience.

  • Actively identifying, analyzing and recommending improvements to current processes and fostering innovation.

  • Analyzing and communicating information and data necessary for fulfilling department needs and overseeing physician practice activity; making recommendations regarding departmental and practice operations based on analysis of information.

  • Monitoring practice activity metrics and conducting regular reporting.

  • Performing day to day financial tasks (such as travel reimbursement), and abiding by existing policies and procedures.

You are:

  • Capable of building strong customer relationships and delivering customer-centric solutions.

  • A good decision maker, with proven success of making timely decisions that keep the organization moving forward.

  • Adept at planning and prioritizing work to meet commitments aligned with organizational priorities.

  • Effective in building teams that apply their diverse skills and perspectives to achieve common goals.

  • Capable of building partnerships and working collaboratively with others to meet shared objectives and goals.

You have:

  • Bachelor’s Degree plus 2-4 years of relevant experience in a healthcare setting OR a minimum of 6 years relevant work experience in lieu of a degree

  • Non-MSK Employees: Supervisory experience (15-25 direct reports or more) strongly preferred

  • MSK Employees: At least one year in a Team Lead/equivalent or higher role strongly preferred

  • Strong communication, both written and verbal

  • Good working knowledge of Microsoft Office applications

  • Flexibility with work hours



MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

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Requisition ID2019-32652

CategoryProfessional - Hospital Administration

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