Memorial Sloan-Kettering Cancer Center Director, Protocol Operations - Clinical Research Administration in New York, New York

Director, Protocol Operations – Clinical Research Administration

Job Posting Number: 14779

Professional – Research Administration

New York,NY

July 13, 2017

Company Overview:

At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.

For the 27th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2016, as well as Glassdoor’s annual Employees’ Choice Awards 2017. We’re treating cancer, one patient at a time. Join us and make a difference every day.

Job Details:

We Are:

In an effort to accommodate the growth and complexity of clinical trials at MSK, Clinical Research Administration has redesigned its infrastructure to ensure a more cost-effective and streamlined business process. In doing so, several key leadership roles have been developed, including the Director – Protocol Operations.

You Will:

  • Report directly to the VP – Clinical Research Operations.

  • Oversee the clinical research program managers of all MSK Clinical Departments.

  • Provide leadership in the development of efficient and effective processes to improve the conduct of clinical research across all clinical departments.

  • Assist with implementation of Department Chair’s research vision and goals.

  • Ensure the highest quality operations and staff management.

  • Collaborate with leadership of institutional efforts to improve the conduct and management of clinical research at MSK.

You Are:

  • Knowledgeable about business and the marketplace and able to apply this knowledge to advance the organization’s goals.

  • A good decision-maker, with proven success at making timely decisions that keep the organization moving forward.

  • A provider of work directives, delegating responsibilities as necessary and removing obstacles in order to get work done.

  • Effective at building formal and informal networks inside and outside the organization to further departmental and institutional goals.

  • Eager to foster talent and support people in meeting their career goals and the organization’s goals.

You Have:

  • Bachelor’s Degree; Master’s Degree preferred.

  • 7-10 years of clinical research experience.

  • 4-7 years of management/leadership experience.

  • Oncology clinical research experience preferred.

  • Proficient with current standards related to Good Clinical Practice (GCP) guidelines defined by the ICH, FDA, NCI/NIH, OHRP, and the Office of Civil Rights and according to state and institutional regulations, as well as FDA regulations that govern human subjects research.

  • Strong communication skills including the ability to develop, facilitate, and orchestrate effective communication with all members of MSK, including the responsibility for writing, preparing and educating staff on clinical research procedures and processes.

  • Excellent problem-solving ability including a strong ability and understanding on how to collect, analyze, interpret and prepare data for presentation (i.e., written, tabular and graphical formats).

  • Superior time management, administrative and computer skills.


MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

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