Memorial Sloan-Kettering Cancer Center Associate Director, New Markets in New York, New York

Associate Director, New Markets

Job Posting Number: 11626

Strategy and Innovation

New York,NY

July 11, 2017

Company Overview:

At Memorial Sloan Kettering (MSK), we’re not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we’re driving excellence and improving outcomes.

For the 27th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker’s Healthcare list as one of the 150 Great Places to Work in Healthcare in 2016, as well as Glassdoor’s annual Employees’ Choice Awards 2016. We’re treating cancer, one patient at a time. Join us and make a difference every day.

Job Details:

MSK is seeking an Associate Director, New Markets for an exciting new position with the Strategy and Innovation Team. The Associate Director, New Markets will be responsible for developing and deepening relationships with prospective and existing partners for the MSK Direct program. She/he will lead activities ranging from business development to on-boarding new partners and deepening engagement with existing partners. She/he will manage one team member.

About MSK Direct: MSK Direct creates a relationship between Memorial Sloan Kettering (MSK) and employer partners, ensuring simplified access to care at MSK for partner employees and their family members. With MSK Direct, employees and their families will have direct access to a team of dedicated professionals who specialize in cancer. The team includes experienced nurses, social workers, and MSK Care Advisors who will be there to guide them through the process of getting care at MSK and oversee their experience every step of the way. Click here to learn more about MSK Direct.

As the Associate Director, New Markets, you will:

  • Identify and pursue opportunities to discuss MSK Direct with relevant decision makers within prospect organizations.

  • Refine and customize business development presentations and program collateral for presentation to prospective partners.

  • Establish collaborative relationships with key individuals within our partner organizations and drive awareness and engagement among their members/employees of MSK Direct.

  • Display an urgent commitment to collaborating with prospects, partners and internal colleagues to launch new partnerships and continuously ensure deep engagement.

  • Analyze data and produce timely reports internally and externally as needed.

  • Collect and deliver feedback to the internal team to inform continuous improvement.

You are:

  • Able to operate effectively, even when things are not clear or the way forward is not obvious.

  • Action-oriented and eager to embrace new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

  • Effective at building formal and informal networks inside and outside the organization to further departmental and institutional goals.

  • An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding.

  • A strategic thinker who looks ahead to future possibilities and translates them into breakthrough strategies.

You have:

  • Deep knowledge of the employer health and benefits landscape.

  • A Bachelor’s Degree (Master’s preferred) and a minimum of seven years of relationship management, marketing, business development or project management experience.

  • Track record of developing marketing/engagement plans to drive customer awareness and usage.

  • Track record of direct leadership, successfully motivating a team through uncharted territory.

  • Master’s degree in a related field (MBA, MHA, MS, MPH) is strongly preferred.


MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.